Payments & Cancellations

Our Payments & Cancellation Policy

Payment Requirements
A deposit of £75 is required to secure your booking, with the balance due a minimum of one week before your consultation.

Free Cancellations
You can cancel your appointment for a full refund, including your deposit, if you notify us at least one week before your consultation.

Cancellations within a week
Cancellations made less than one week before your appointment will result in a £75 late cancellation fee or loss of your deposit. (If you have paid in full, the balance will be refunded.)

Same-Day Cancellations
Non-attendance and cancellations made on the day of your appointment are non-refundable.

To cancel an appointment, please email us.